NDIS Organisation ID 4050159566
Accepting new clients, no waitlist
Refer a client| Mon to Fri 8am to 6pm

NDIS nursing and disability support, delivered at home.

Registered nurses and support workers who visit you at home across Melbourne, Geelong and surrounding areas, for continence assessments, community nursing and day-to-day support. There is no waitlist.

Free to ask. No commitment. We call back within one business day.

Referring a client? Start here
A nurse and a participant sharing a laugh over tea in a living room

Who are you enquiring for?

You can contact us directly. No GP referral needed, and no waitlist. We will visit you at home, work out what you need, and set up supports against the funding already in your plan.

Book a free home visit Call 0405 468 427

Here is what the first week looks like. You call or send the form, we call you back within one business day, and a nurse visits at a time that suits. You do not need paperwork ready, and you do not need to know which support category applies. We work that out with you.

Book a free home visit Call 0405 468 427

Referrals acknowledged within one business day, service agreements out within 48 hours. Registered across eight support classes including high intensity daily personal activities. We keep you updated as things progress.

Send a referral Call 0405 468 427

We bill at current NDIS price limits across self-managed, plan-managed and NDIA-managed plans. Invoices show the full NDIS support item number for community nursing, not the shorter registration group code.

Send a referral Call 0405 468 427
Enquiries answered within one business day Service agreements within 48 hours Women-owned practice Four AHPRA-registered nurses on staff Registered across 8 NDIS support classes

I have sat with a lot of families on hard days. What they needed most was someone who explained things plainly and came back when they said they would. That is what I want every family to have from us.

Founder, RN

Four things people usually call us about

These are the services we get asked about most. The full list, with NDIS item numbers, is below and on each service page.

More ways we can help

Domestic assistance, social and community participation, companion care, dementia support, palliative care, in-home respite, diabetes management, overnight nursing and hospital-to-home transition care are all part of what we offer too.

Continence assessments are funded under Capacity Building, Improved Daily Living. Nursing services sit under NDIS 0114. Personal care and dementia support sit under 0107, domestic assistance under 0120, and community participation under 0125.

We also hold NDIS registration for high intensity daily personal activities, including complex wound management, urinary catheter management, complex bowel care, enteral feeding, tracheostomy and ventilator management, subcutaneous injections and severe dysphagia management. Registered support classes: 0104, 0107, 0108, 0114, 0116, 0117, 0120, 0125.

Check your suburb and we will call you

Two fields. We respond within one business day.

Got it.

We will call you within one business day. Need us sooner? Call 0405 468 427.

Two people talking over a cup of tea

Your care, our focus

Health Focus Nursing was started by a registered nurse who has spent years alongside patients and the families who love them, first in oncology and mental health placements, then in community care right through Melbourne's lockdowns. We are a small, women-owned practice, and everyone is welcome here, including our LGBTQ+ community.

What you can expect from us:

  • Your choiceYou are always welcome to ask for a different support worker. We will simply find a better fit.
  • Familiar facesWe keep the same people coming back where we can, so your routines and preferences are already understood.
  • Reliable visitsWe keep the times we agree to, and if anything changes, we call you first.
  • Room to changeAs your needs or funding change, we adjust your support with you.

Serving Melbourne, Geelong and the suburbs in between. More about us ›

Getting started is simple

Here is what happens after you reach out.

1

You enquire or refer

Call, use the form, or have your coordinator send a referral. We respond within one business day.

2

We visit and assess

A nurse or support worker visits your home, listens to what you actually need, and builds a plan around your funding.

3

Care begins

Services start on the schedule you agreed to. Billing runs directly through your NDIS plan.

Is your suburb covered?

We visit across Melbourne's west, north and inner suburbs, and the Geelong region. If you are not sure, search below or give us a call.

Footscray Sunshine Werribee Caroline Springs

Not listed? Contact us and we will confirm. Full list: all service areas.

Questions families often ask

Can't find what you need? Call us on 0405 468 427.

We provide nurse-led continence assessments, community nursing, personal care and daily support, and dementia, palliative and respite care across Melbourne and Geelong. Community nursing covers catheter care, wound management, medication management, bowel and stoma care, diabetes management and overnight nursing. Support services cover domestic assistance, social and community participation, companion care and hospital-to-home support. Every clinical service is delivered by an AHPRA-registered nurse.

Community nursing covers clinical tasks that must be performed or supervised by a registered nurse, things like wound care, catheter management, medication administration and enteral feeding, funded under NDIS item 0114. Personal care covers non-clinical help with daily living, like showering, dressing, grooming and meal preparation, delivered by support workers and funded under NDIS item 0107. Plenty of participants receive both.

Yes, we do. We're registered for high intensity daily personal activities under group 0104, which call for advanced clinical training, and our registered nurses deliver them. Our registration covers complex wound management, urinary catheter management (in-dwelling, in-out and suprapubic), complex bowel care, enteral feeding, tracheostomy and ventilator management, subcutaneous injections and severe dysphagia management.

Yes, it does. Nursing care delivered in a participant's home is funded under NDIS support item 0114, Community Nursing Care, and it's available whether your plan is self-managed, plan-managed or NDIA-managed. We bill at current NDIS price limits, so if the funding's in the right category, there's no out-of-pocket cost.

To check whether your plan includes this funding, call us on 0405 468 427.

An NDIS continence assessment is funded under Capacity Building, Improved Daily Living, and billed at current NDIS price limits. If that funding's available in your plan, you pay nothing out of pocket. We invoice against the relevant support item rather than charging you directly.

For a quote against your specific plan, call us on 0405 468 427.

For most people there is nothing to pay out of pocket, because every visit is billed to your plan at NDIS price limits. Weekend and evening visits have higher NDIS rates, so they use your funding a little faster, and we'll show you the difference before you book. If you cancel with less than 2 clear business days' notice, the NDIS allows us to claim the visit from your plan, but we'd always rather reschedule, so call us as early as you can.

No, you don't. A GP referral isn't required for NDIS-funded services. If you have an active NDIS plan with the relevant support category, you can contact us directly. Support coordinators, plan managers and family members can also refer someone without a GP being involved at all.

You can refer a client by phone on 0405 468 427, by email to info@healthfocusnursing.com.au, or through the referral form on our website. We acknowledge every referral within one business day, provide a service agreement within 48 hours, and keep you updated with progress for as long as the engagement runs.

Of course. A call or message costs nothing, doesn't commit you to anything, and you'll speak with someone who understands the NDIS. Send us your suburb and a phone number, and we'll call you back within one business day.

There's no waitlist, and we respond to every enquiry within one business day. Referrals from support coordinators are acknowledged just as quickly, and we issue service agreements within 48 hours. From there, scheduling depends on what you need and when you're free, and we'll always try to accommodate anything urgent.

To ask about availability this week, call us on 0405 468 427.

Yes. We take discharge referrals from hospital social workers, discharge planners and ward nurses across Western Health, Mercy Health and Barwon Health, as well as from families directly. If your NDIS plan already includes community nursing, we can usually have a registered nurse at your home within 2 business days of the referral, and sooner for wound or catheter care that can't wait. Ask the ward to call us on 0405 468 427 before you're discharged, and we'll line up the first visit with them.

Your nurse sends the written report within 5 business days of the home visit, and we'll send a copy to your support coordinator or planner if you ask us to. The report recommends the products and the funding category they fit, which is usually Consumables in your Core Supports budget. Products then come from your chosen supplier, so the time to delivery depends on them, and we can help you set that up on the day of the visit.

Yes, we are. Health Focus Nursing (trading name of THF Melbourne Pty Ltd) holds NDIS Organisation ID 4050159566, registered across eight support classes, including community nursing care and high intensity daily personal activities.

Yes, we can. We work to match participants with workers who speak their preferred language, and we'll ask about language needs at the very first consultation so the right person is rostered from day one.

Yes. Every support worker holds a current NDIS Worker Screening Check, and every nurse is registered with AHPRA.

We visit participants across metropolitan Melbourne and the Geelong region. Melbourne coverage includes the Maribyrnong, Brimbank, Melton, Hobsons Bay, Wyndham, Moonee Valley, Hume and Merri-Bek council areas, taking in suburbs such as Footscray, Sunshine, Werribee, Caroline Springs, Yarraville, St Albans, Williamstown, Brunswick and Preston. Geelong coverage includes Geelong, Geelong West, Newtown, Belmont, Highton, Corio and surrounding suburbs.

Ready to take the next step?

Tell us what you need. No pressure, no commitment, and no obligation to proceed.

  • 1
    You enquire

    Form or phone call, whichever is easier. Takes less than a minute.

  • 2
    We contact you

    Within one business day, to confirm details and arrange a visit.

  • 3
    Care begins

    Your nurse or support worker visits at a time that suits you.

For coordinators Coordinators and plan managers

Refer directly using the form or by phone. Service agreements go out within 48 hours, and we keep you updated as things progress.

Send an enquiry

We respond within one business day.

Or call us directly: 0405 468 427

Got it.

We will be in touch within one business day. Need us sooner? Call 0405 468 427.

We are here when you are ready.

No waitlist, and no referral needed. Our team visits across Melbourne, Geelong and surrounding areas.

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