Referrals, handled quickly and kept moving.
Service agreements within 48 hours. Referrals acknowledged within one business day. No waitlist across Melbourne, Geelong and surrounding areas.
Referring a client? Start here
Nurse-led clinical care
Registered nurses deliver and supervise all clinical services, so complex needs are covered from day one.
Fast intake
Service agreements within 48 hours of referral, so your client is not left waiting.
No waitlist
We are currently accepting clients across all service areas, with no waitlist to begin.
Services available for referral
Our service area
We service metropolitan Melbourne across the Maribyrnong, Brimbank, Melton, Hobsons Bay, Wyndham, Moonee Valley, Hume and Merri-Bek council areas, along with many inner and northern suburbs, plus the Geelong region including Geelong, Newtown, Belmont, Highton and Corio. See our full list of service areas or contact us to confirm coverage for a specific client.
Send a referral
What happens after referral
- 1
We acknowledge your referral within one business day.
- 2
We contact the participant or their representative.
- 3
We send you a service agreement draft within 48 hours.
- 4
Services commence on the agreed date.
- 5
We keep you updated on your client's progress.
Contact details for coordinators
Phone 0405 468 427, email info@healthfocusnursing.com.au. Monday to Friday 8am to 6pm, Saturday 9am to 2pm.
We understand coordinators work to tight timelines. We prioritise referral responses and aim to make the intake process as efficient as possible.
Coordinator and plan manager questions
Can't find what you need? Call us on 0405 468 427.
Yes. Health Focus Nursing works with self-managed, plan-managed and NDIA-managed participants, billing at current NDIS price limits. Invoices show the full NDIS support item number, not the shorter registration group code, so they reconcile cleanly against the plan.
To discuss invoicing arrangements, call us on 0405 468 427.
Coordinators and plan managers can refer by phone on 0405 468 427, by email to info@healthfocusnursing.com.au, or using the referral form on this page. Health Focus Nursing acknowledges every referral within one business day and issues a service agreement within 48 hours.
A referral needs the participant's first name and suburb, the service required, the plan type, and your contact details. Clinical detail is helpful but not essential at referral stage, since a registered nurse completes a full assessment at the first home visit.
Health Focus Nursing contacts the participant or their representative within one business day of receiving a referral. There is currently no waitlist, so an initial home visit is typically arranged shortly afterwards rather than queued.
For an urgent referral, call us directly on 0405 468 427.
Health Focus Nursing holds eight NDIS registration groups: 0104, 0107, 0108, 0114, 0116, 0117, 0120 and 0125. For clinical referrals the relevant groups are 0114, community nursing care, and 0104, high intensity daily personal activities. Support referrals sit under 0107 for personal care, 0120 for household tasks and 0125 for community participation. The specific high intensity supports we are registered to deliver are listed on our High Intensity Supports page.
Yes. Coordinators receive progress updates for the duration of the engagement, and registered nurses provide clinical documentation where a service involves assessment or ongoing clinical care. Reports are written to be usable at plan review.
Happy to talk a referral through first.
Call us directly to discuss a participant before you send anything through.